Freelance UX and product designer
Complex systems, clearly designed.
I'm Hans Nieuwenburg. For over twenty years I've helped government agencies and large organisations set up UX properly: from service blueprint and concept to design system and developer handover.
Clients include
- KLM
- ING
- Philips
- Eneco
- Aegon
- Unit4
- BDO
- CGI
What I do
From the first workshop to the handover to your dev team. Hire me for the whole journey or for a single part.
-
Expert review
Clear insight into the UX and usability issues of your existing system, with concrete improvements.
-
Workshops
Users, business and IT together, from idea to insights, requirements and a shared view of the solution.
-
Service blueprints
Processes mapped as they were designed and as they are actually carried out. That gap is where the improvements are.
-
Concept and wireframes
User flows and wireframes based on all input, validated with stakeholders before anything gets built.
-
Interaction and visual design
Detailed screens and flows in alternatives, each with a clear hypothesis, tested with users.
-
Design systems
Components, design tokens and documentation that fit the front-end framework of your dev teams.
How I work
Every project starts with listening and ends with a handover development can pick up straight away.
-
Discover
Get to know the assignment, goals, users, architecture and dev teams.
-
Map
Service blueprints with users and business owners.
-
Concept
Wireframes and user flows, validated with all stakeholders.
-
Detailed design
Alternatives with hypotheses and feedback rounds with users.
-
Handover
Figma library, tokens and documentation, linked to user stories.
Selected work
Placeholder content: replace these examples with real case studies.
-
Government
One design system for dozens of internal applications
Components, tokens and documentation, aligned with the Angular framework of the dev teams.
-
Enterprise
Expert review of a business application
The biggest pain points mapped in one week, with a prioritised improvement plan.
-
Energy
From service blueprint to a new customer process
Uncovered the real process with users and business owners, then redesigned it.
About me
I often work at organisations where UX doesn't have a fixed place yet. So I don't just deliver the design, I set up the way of working too: who gets involved when, how decisions are recorded and how design and development connect.
I work directly for clients and through agencies, usually on projects of a year or longer.
- hello@uxfever.com
- Phone
- +31 6 25018050
- linkedin.com/company/uxfever